Online tool streamlines employment verification

U.S. Army Engineering and Support Center, Huntsville
Published May 22, 2014
Vanessa Midgett

Vanessa Midgett

If you’re applying for a loan or seeking employment, you will probably need to provide employment verification information. At one time, lenders or potential employers could call a personnel office for the needed information. Now, employees can provide information such as job title, tenure and salary through an online employment verification tool.

Although the Employment Verification Tool replaced Worknumber for Everyone Feb. 11, 2011, many employees are not using it. EV is a self service My Biz tool that allows current Department of Defense employees to send employment and salary information to an external organization or person directly from the Defense Civilian Personnel Data Systems in a password-protected document via email.

Vanessa Midgett, director of the Civilian Personnel Advisory Center, said the change is an improvement that is saving the government both time and money because it eliminates middle people and gives employees direct access to their personal information. The Self Service My Biz EV tool enables employees to securely and conveniently release, via email, employment and/or salary information to an external organization or person. The information consists of employment only or employment and salary information. Employees can preview information on the screen before they complete the transaction. The recipient receives a password protected attachment, and the employee receives the password. The employee must provide the password to the recipient.

“The Army is transforming and is affecting continual decreases in human resource authorizations which intensify the need to ensure that Human Resource Automation tools work properly and effectively,” Midgett said. “In tandem with Army transformation, the goal of Redstone CPAC is to continually move towards being the best customer-focused and technologically advanced human resources activity in the Army. We lead by developing and instilling a culture of continuous improvement principles and concepts while employing state of the art technologies that are designed to enhance our customer service to Soldiers, families, retirees and DoD civilians and contractors.”

Midgett said one of the things they are doing at the Civilian Human Resources Agency South Central Region and all over the Department of Defense is to find ways to save time and money. All of DoD has been going through a transformation toward automation enhancement.

“Employees now have direct access to their own work history and can provide it to employers. Having them validate their own personal information also frees up CPAC employees from doing employment verification,” Midgett said. “All you need is the recipient’s email address along with your work or personal email address to use as a confirmation and validation of your employment verification. There is no limit to the number of verifications an employee can submit.”

Midgett said proper training is essential to avoid employees having problems with getting an employment verification done. It’s left up to every government agency to ensure their employees are familiar with the EV tool. Her staff is still available to assist employees whenever needed.

The Employment Verification Tool is available to all Army civilian employees via links through the Civilian Personnel On-Line, Army Benefits Center for Civilians and the Civilian Human Resources Agency websites.

The following links will direct employees to MY Biz in the Defense Civilian Personnel Data System:

CPOL website: Access Benefits and Entitlements, which leads to the Employment Verification link, This will direct the user to the Employment Verification information.

ABC-C website: Via the under Quick Links on the left-hand side of the page, users will find Employment Verification. Users can then access the link that will lead them to

The direct link for employees to log into My Biz, via DCPDS Portal is:

For more information about employment verification, contact CPAC. To submit Employment Verification comments and/or suggestions, log into My Biz, select the Self Service Interactive Customer Evaluation tool and the ICE My Biz link.